OBAMA-44-

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''Business Analysis'' provides workable skills and techniques, underpinned with academic theory. It is a practical introductory guide for anyone involved with any aspect of business analysis or improving the effectiveness of IT and its alignment with the organisations' business objectives. Reports about IT systems which do not satisfy business requirements, or that fail to realise the expected benefits to organisations are rife. In response, companies have increased their effort in the areas of programme, project and service management, which has undoubtedly produced improvements. However, without a comprehensive understanding of the business environment in which any IT or Information System will need to perform, and how the resulting business and IT systems are to be aligned, real success is unlikely ever to be achieved. Many business analysts have a business background and have a limited understanding of IT and how computer systems are developed. This, in conjunction with changes to the way businesses approach R&D and product delivery, such as outsourcing, has increased the need for the techniques explored in Business Analysis. Whether undertaking business analysis from a management role or with a background in IT systems analysis, design or development, this book describes the fundamental skills and competencies of business analysis itself, such as identifying business drivers and engineering requirements, but also those of business process modelling, change management, internal consultancy and an ability to understand the information and data needs of a business. ''Business Analysis'' encompasses the key early stages of the development cycle, as well as insights into the nature of a business and how it changes. The book also considers the business drivers that led to the development of business analysis. The coverage includes: Competencies of a Business Analyst; A fr